Industries

Every industry has its own regulatory requirements which have to be adhered to in order for a business to operate.

In no particular order:

1. Central and local government

2. Financial services

3. Telecommunications

4. Manufacturing

5. Aerospace

6. Healthcare and pharmaceuticals

7. Oil, gas and power

8. Media and publishing 


These, combined with an ever-expanding list of standards that are increasingly demanded by clients, is impacting on the administrative burden your organisation already faces.

But whatever your sector, and regardless of the type of documentation your organisation deals with – be that processes, standard operating procedures or customer records – EQMS can help you achieve compliance through documenting and sharing information in a controlled way.
 
EQMS is a quality management solution that’s proven effective for organisations across a wide range of industries; offering them cast-iron control over their information. 
 
 

1. Central and local government

EQMS for central and local government

Government and other public sector organisations are coming under increasing pressure from compliance to modernise their outdated clerical practices and replace them with new, automated information management processes.

EQMS is the cost-effective, adaptable and reliable system for storing and managing information in a single central location. And because you can apply strict controls over access and use, it’s perfect for controlling large volumes of documentation right across your organisation.

We understand that your organisation is increasingly facing demands to comply with a whole host of industry standards, including ISO 9001, ISO 14001, OHSAS 18001, ISO/IEC 27001 and the Freedom of Information Act.

Our strong track record of working within the government sector has shown that EQMS can help your organisation to:

  • Be more responsive to internal customers  
    Enabling you to respond quicker and more effectively to staff, whilst preserving the integrity of your public accountability.
     
  • Ensure compliance 
    EQMS meets the requirements of the UK's Public Records Office for the management of electronic records.
     
  • Introduce best practice across your operation
    The EQMS system can initially be deployed departmentally, with minimal to no end-user training needed, and then rolled out across your entire organisation.

What EQMS can do for your organisation

We understand that your organisation is increasingly facing demands to comply with a whole host of standards, including ISO 9001, ISO 14001, OHSAS 18001, ISO/IEC 27001 and legislation such as the Freedom of Information Act.

Our strong track record of working within the government sector has shown that EQMS can help your organisation to:

  • Be more responsive to internal customers
    Enabling you to respond quicker and more effectively to staff, whilst preserving the integrity of your public accountability.
     
  • Ensure compliance 
    EQMS meets the requirements of the UK's Public Records Office for the management of electronic records - Introduce best practice across your operation.

The EQMS system can initially be deployed departmentally, with minimal to no end-user training needed, and then rolled out across your entire organisation.

Who uses EQMS?

EQMS is an adaptable and affordable tool that has enabled government organisations, including Liverpool City Council, Suffolk Country Council and the Department of Work and Pensions, to transform the ways in which they manage their documentation.

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2. Financial services

Financial Services

In the aftermath of the recent issues in the global financial market it’s no surprise that regulatory bodies have acted quickly to further tighten their controls and regulations, with the introduction of regulation such as the Markets in Financial Instruments Directive (MiFID).

And this means that every organisation operating within this sector could benefit from trusting EQMS to take control of their policies, procedures and forms, to safeguard compliance and accountability.

What EQMS can do for your organisation

We understand that your organisation is increasingly facing pressure to comply with a whole host of industry regulations, such as Basel II and the Markets in Financial Instruments Directive (MiFID), as well as rules and controls set by bodies such as The Financial Services Authority (FSA) and the U.S. Securities and Exchange Commission (SEC).

Our strong track record of working within the financial services sector has shown that EQMS can help your organisation to:

  • Limit operational risk and reduce cycle time
    As well as enhancing customer service, protecting brand equity, and leveraging knowledge assets to strengthen revenue streams.
     
  • Manage content across a range of applications and business processes
    - Including: Intelligent forms management
    • Workflow tools
    • Change management controls
    • Policy and procedure development
       
  • Convert traditional document accessible knowledge
    Turn web content and rich media assets into documents that can be quickly and easily managed to your competitive advantage

Who uses EQMS?

Organisations of all sizes – including global players such as HBOS, Bank of Ireland and Reuters – rely on EQMS to streamline their information management.

 

3.Telecommunications

Telecommunications

Ofcom is the independent regulator and competition authority for the telecoms industry and the increased regulatory pressures they’re exerting, combined with what is a competitive marketplace and the need to effectively control and share information, are driving organisations to find a proven compliance management solution.

All of which is why many companies have turned to EQMS to better manage their information and radically improve the way they do business.

What EQMS can do for your organisation

We understand that your organisation is facing demands to comply with a whole host of industry standards, including TL9000 and ISO/IEC27011 as well as legislative acts such as The Communications Act 2003, The Wireless Telegraphy Act 2006, The Broadcasting Act 1990 and The Competition Act 1998.

Our strong track record of working within the telecoms sector has shown that EQMS can help your organisation to:

  • Improve quality
    By linking people with processes and policies, EQMS promotes compliance with ISO 9001 certification procedures, the industry specific TL 9000 standard and zero-defect quality programs such as Six Sigma.
     
  • Boost productivity and speed up time to market
    By automating business processes, EQMS accelerates the development journey, from R&D to product delivery.
     
  • Increase operational efficiency
    Applications based on EQMS, such as project management, can prevent duplication, reduce production delays and slash costs.
     
  • Manage distributed information-sharing 
    By making the same content available simultaneously to all remote workers, EQMS delivers consistency right across your business.

Who uses EQMS?

Telecoms companies such as BT, and Vodafone rely on EQMS to effectively control and deliver documentation to their employees and partner organisations.


 

4. Manufacturing

Manufacturing

Manufacturing businesses are feeling the pressure. Not only are you facing increasing global competition in the marketplace but the industry as a whole is pushing you to achieve compliance with business standards, simply to remain in business.

But the administrative and cost burdens of implementing quality management, environmental management and health & safety systems have a huge impact if you fail to explore the automation of such systems. This is where EQMS can help.

What EQMS can do for your organisation

We understand that your organisation is increasingly facing pressure to comply with a whole host of industry-wide standards, including ISO 9001, ISO 14001, OHSAS 18001, GMP and HACCP.

Whichever field of manufacturing you are in, you are challenged by standards and regulations specific to your industry. Food safety regulations are rigidly applied by regulators such as the Food Standards Agency and the FDA and compliance with standards such as ISO 22000 is virtually mandatory. Medical Device Manufacturers are regulated by the FDA and ISO 13485 compliance is critical. Aerospace and Automotive Manufacturers face a vast array of compliance pressures and a supply chain that will not tolerate poor quality standards or product failure.

Our strong track record of working within the manufacturing sector has shown that EQMS can help your organisation to:

  • Improve quality
    By linking people with processes and policies, EQMS promotes compliance with ISO 9001 certification procedures and zero-defect quality programmes such as Six Sigma.
     
  • Boost productivity and speed up time to market
    By automating business processes, EQMS accelerates the manufacturing journey from R&D to product delivery.
     
  • Increase operational efficiency 
    EQMS delivers consistent, standardised processes, preventing duplication, reducing production delays and slashing costs.
     
  • Manage distributed information-sharing
    By making the same content available simultaneously to all remote workers, EQMS delivers consistency across your business.

Who uses EQMS?

EQMS is proven to help manufacturing organisations increase operational efficiency whilst streamlining the way in which they collaborate with partners and suppliers.

Heavy industry manufacturers, organisations in the food and drink sector (such as Diageo and Danisco), large aerospace manufacturers such as Smiths Industries, and smaller specialist companies such as Brightwell Dispensers, have all placed EQMS at the core of their operations to great effect.



5. Aerospace

Aerospace

Suppliers to leading aircraft manufacturers are under pressure to comply with strict information management standards and procedures set by The Federal Aviation Authority (FAA), The Civil Aviation Authority (CAA), the European Aviation Safety Agency (EASA), international quality bodies and the manufacturers themselves.

If your organisation operates in this industry, EQMS can help you better cope more easily with the pressures of compliance, and also work more effectively in doing so.

What EQMS can do for your organisation

We understand that your organisation is increasingly required to comply with a whole host of industry standards, including AS 9100, JAR-OPS, Air Operator Certificate (AOC) and ISO 9001, as well as guidelines set by bodies such as The Joint Aviation Authorities (JAA), the European Civil Aviation Conference (ECAC) and the International Civil Aviation Organisation (ICAO).

Our strong track record of working within the aerospace sector has shown that EQMS can help your organisation to:

Improve quality - Linking people with processes and policies helps promote compliance with ISO 9001 certification procedures and zero-defect quality programs such as Six Sigma

  • Boost productivity and speed up time to market
    By automating business processes, EQMS accelerates the manufacturing journey, from R&D to product delivery.
     
  • Increase operational efficiency
    EQMS enables virtual teams to better collaboration on projects, preventing duplication, reducing delays and slashing costs.
     
  • Manage distributed information sharing
    By making the same content available simultaneously to all remote workers, EQMS delivers consistency across every site.

Who uses EQMS?

EQMS has helped organisations such as Smiths Industries and Doncasters Structures cope with their compliance demands; maximising operational efficiency, improving collaboration with partners and suppliers and reducing costs.



 

6. Healthcare and pharmaceuticals

Healthcare and pharmaceuticals

Critical to a successful health service is the transfer of knowledge and skills. But this can only be achieved through the effective capturing and sharing of Standard Operating Procedures (SOPs) and protocols through a proven document management system.

Managing document distribution, as well as approvals, versions and changes, is vital as the cost of failure is invariably measured in both human and financial terms. And it’s here that EQMS can revolutionise how safely and securely your organisation operates, minimising the risk of patient harm.

What EQMS can do for your organisation

We understand that your organisation is increasingly facing pressure to comply with regulation and an expanding range of standards as the industry looks to ensure patient safety with secure and proven processes.

From pharmaceutical and medical device manufacturers looking to comply with FDA CFR 21 Part 11 and GMP, laboratories facing the demands of ISO/IEC 17025, ISO 15189 and standards such as Clinical Pathology Accreditation, to providers of social care fighting with Care Quality Commission registration the challenges facing organisations are vast.

UK & EU Regulations for quality and safety standards for the handling of human tissues and cells, require all such establishments be inspected and accredited by the Human Fertilisation and Embryology Authority (HFEA). Accreditation is entirely dependent on there being evidence of robust processes and high standards of clinical governance.

In the UK the MHRA have regulatory powers over pharmacies, blood services and many aspects of clinical governance. The MHRA enforces GMP and ICHQ 10 in pharmacies and the Blood Safety and Quality Directive for blood services. Equivalent regulatory bodies such as the FDA in the US enforces similar regulations and organisations such as the AABB manage a rigorous accreditation processes.

As well as an obvious obligation to assure patient safety, the health professional is also faced with an increasingly litigious public, confident of its rights and enthusiastically supported by the legal profession. Non-compliance with regulatory demands and even a lack of evidence of due process puts not only the patient at risk but the health professional’s career and livelihood in danger too.

Our strong track record of working within the healthcare and pharmaceutical sector has shown that EQMS can help your organisation to:

  • Reduce the risk of human error
    Providing controlled distribution of and access to Standard Operating Procedures (SOPs) and other documentation which helps minimise the potential for human error.
     
  • Reduce the burden on resources 
    Dramatically reducing the cost and effort required to comply with multiple standards and regulations and reduce the administration burden.
     
  • Ensure compliance
    Automatically manage processes and generate records that provide evidence of compliance and underpin Clinical Governance.
     
  • Assist manufacturers 
    EQMS assists the manufacturers of healthcare products in complying with cGMP, assuring consistent product quality and speeding up the process of bringing new products to market.

Who uses EQMS?

EQMS is in use extensively across the NHS at numerous NHSTrusts and in a variety of disciplines. Leeds Teaching Hospitals NHS Trust, 2Care, the Northern Institute of Genetics and the Yorkshire Bone Marrow Transplant Unit are just a few examples of organisations that have adopted EQMS to drive the pursuit of quality.



 

7. Oil, gas and power

EQMS used in oil, gas and power industries

EQMS is the web-based compliance management software solution that addresses the communication problem traditionally facing the oil, gas and power industry, with workforces located across the globe and sometimes in remote, inhospitable locations.

In addition to enabling organisations to share information instantaneously across multiple locations, EQMS delivers a range of other business, cost and compliance benefits associated with managing documentation efficiently.

What EQMS can do for your organisation

We understand that your organisation is increasingly facing pressure to comply with a whole host of industry standards, including ISO 9001, ISO 14001, OHSAS 18001 and ISO/IEC 27001, as well as guidelines set by bodies such as the Department of Energy & Climate Change (DECC).

Our strong track record of working within the oil, gas and power sector has shown that EQMS can help your organisation to:

Improve quality - By linking people with processes and policies, EQMS promotes compliance with ISO 9001 certification procedures and zero-defect quality programs such as Six Sigma

  • Boost productivity and speed up time to market
    By automating business processes, EQMS accelerates the development journey, from R&D to product delivery.
     
  • Increase operational efficiency
    EQMS enables virtual teams to better collaboration on projects, preventing duplication, reducing delays and slashing costs.
     
  • Manage distributed information-sharing 
    By making the same content available simultaneously to all remote workers, EQMS delivers consistency across every site.
     
  • Improve efficiency 
    EQMS streamlines how your organisation operates and can improve how you collaborate with partners and suppliers

Who uses EQMS?

EQMS has many champions within the oil, gas and power industry as a wealth of companies have benefitted from placing the system at the core of their quality infrastructure. For example, Chevron – currently coordinating a push for global ISO 9001 accreditation – chose EQMS to help them radically enhance the way they communicate and share information.

Other companies such as United Utilities and Tarmac also trust EQMS to support their accreditation to business standards and leverage their investment in web technology.



 

8. Media and publishing

Media and Publishing

EQMS is the web-based compliance management software solution that addresses the communication issues facing the media and publishing industries. A media-hungry public demands up-to-the minute information around the clock, and the processes for assuring accuracy and managing the approval of content are critical.

The consequences of publishing out-of-date, inaccurate content are potentially catastrophic.

With this in mind workforces need the ability to quickly publish and access documents from any global location, and management need the controls to ensure that due process is followed in the review and approval of content to minimise risk to the business.

EQMS provides both control and accessibility, minimising costs and underpinning compliance with regulatory and standards requirements.

What EQMS can do for your organisation

We know that you are not only responsible for the accuracy of the information you publish but you’re also under increasing pressure to comply with a whole host of external standards, such as ISO 9001, ISO 14001, OHSAS 18001 and ISO/IEC 27001.

These standards are often applied company-wide, covering your support teams in sales, distribution and IT.

Our strong track record of working within the media and publishing sectors has shown that EQMS can help your organisation to:

  • Improve accuracy and speed
    By automating the acknowledgement, review and approval of content, the accuracy of information and the speed of turnaround is assured.
     
  • Increase operational efficiency 
    EQMS enables virtual teams to better collaboration on projects, preventing duplication, reducing delays and slashing costs.
     
  • Manage distributed information-sharing
    By making the same content available simultaneously to all remote workers, EQMS delivers consistency to the mobile, multi-sited workforce.
     
  • Improve efficiency
    EQMS streamlines how your organisation operates and can improve how you collaborate with partners and suppliers.

Who uses EQMS?

EQMS has many champions within the media and publishing industries as a wealth of companies have benefitted from placing the system at the core of their quality infrastructure.

For example, Oxford University Press, the Financial Times and the Pearson Group have all chosen EQMS to help them radically enhance the way they communicate and share information.


 

 
EQMS used in a variety of Industries:


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Some of our customers
Sodexo
BT
oxford
diageo
Financial Times
BAE Systems
Carillion
Thomas Miller
NHS
Bettal
brigtwell
EME
GCL
Hybrid Air Vehicles
Liverpool Direct
Lowri Beck
Monosol - Quality Context
SJP Law
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